Experience

Projects delivered through coordination — not construction.

Fortisco's role is stated in every case study. Certain work was delivered in collaboration with specialist partners; client names are anonymised until written permission is granted.

Retail

Retail store project coordination — fashion & outdoor retail

Fortisco role: Project coordinator & delivery partner

Situation

A national fashion and outdoor retail group planned new-store openings and refurbishments across South Africa, Namibia & Botswana markets, with tight opening dates and multi-party delivery teams.

Actions

  • Coordinated site surveys, procurement and shopfitting delivery.
  • Managed landlord and centre-management interfaces.
  • Ran weekly reporting to the client and the delivery partner.

Status

30 + Stores delivered to programme through collaboration with the appointed service providers.

Hospitality

Restaurant fit-outs — outsourced project management - New Builds across Gauteng.

Fortisco role: Outsourced project manager, working alongside Design Studio, joinery and shopfitting delivery partner

Situation

A national restaurant operator required an owner-side project lead to run scope, programme and stakeholder coordination for a new fit-out.

Actions

  • Established brief, responsibility matrix and programme.
  • Coordinated the joinery/shopfitting partner, MEP contractors and landlord requirements.
  • Managed from Beneficial Occupation to snagging and final handover.

Status

Fit-out delivered with a single point of accountability to the operator. 

Retail & Hospitality

Revamps in trading retail and hospitality spaces

Fortisco role: Night-shift project coordinator & delivery partner

Situation

A multi-site retail and hospitality operator needed store and restaurant refreshes completed while locations remained open for trade, with strict deadlines and zero disruption to daily operations.

Actions

  • Planned and ran night-shift programmes around trading hours.
  • Coordinated shopfitting, MEP and cleaning teams across multiple sites.
  • Maintained daily progress reporting and handover discipline before opening.

Status

10+ successful revamp deliveries completed on programme.

Property & Commercial

Client relationship & opportunity management

Fortisco role: Outsourced client management and business development

Situation

A project business serving property and facilities-management clients needed senior client coverage and disciplined follow-through on identified opportunities.

Actions

  • Mapped named accounts and decision-makers.
  • Maintained cadenced client contact and meeting notes.
  • Coordinated proposals and moved opportunities through to award.

Status

Ongoing engagement — commercial structure combines retainer with agreed success fee.

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